Handcrafted Painted Furniture

Good Afternoon Andrea, 

I just wanted to follow up from our call yesterday to say a big thank you for all your help with our furniture delivered. As you know it has been a bit of a challenge over the past few months with the various issues, but it has been really great for us knowing that you have been there following up with the supplier and fighting our corner. Your proactive approach to managing contact with us help alleviate a lot of the stress associated with the delays and poor behaviour from the suppliers delivery team.  

Please also pass on my thanks to the two gentlemen who delivered our bedside tables on Thursday. As I said on the phone, their cheerful, polite and professional behaviour was like night and day compared to the other delivery team.  

People often say that a test of good customer service is how a company behaves when things go wrong and I would like to say that I feel I have had nothing but good customer service from you.  

I would not hesitate to buy from the painted furniture company again, however in future I will ensure I buy your own range, not that of your supplier.  

Kind Regards

Jenny