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  • SUSAN JONES

    PORTLAND BEDROOM

    SUSAN JONES

    Dear Adam

    Today we took delivery of our order and I wanted to let you know how delighted I am with it. Steve and Paul were brilliant with delivering it safely and we want to thank you and Helen for your help and patience in helping us make our choice of colour etc. It has been a pleasure in dealing with you and we are so pleased we travelled so far to visit the showroom. I will recommend you to all my friends and will come back when I need more furniture and have reviewed the company on google.

    Thank you again

    Regards

    Susan Jones

  • TONY & LINDA SHARMAN

    MILLBROOK BEDROOM

    TONY & LINDA SHARMAN

    Good morning Jason & Cirencester Showroom.

    Our furniture has been delivered and very, very carefully installed in our bedroom.

    It looks beautiful and the quality of construction and finish is excellent.

    Our thanks to the delivery guys who were very cheerful, polite and careful in their work - very refreshing.

     It has been a very pleasant experience dealing with “The Painted Furniture Company”

     Many thanks.

     Kind regards,

    Tony & Linda Sharman

     

  • LISA BICKERSTAFF

    ISLAND BREEZE BEDROOM

    LISA BICKERSTAFF

    Hi Rob

    I just wanted to say a massive thank you for all your help with my furniture order.  The furniture is lovely and my son is extremely happy wth it.  I also have to say that the delivery team were also so polite and helpful so please pass on my thanks to them.  

    Kind regards

    Lisa

  • ALISON ANDERSON

    OXFORD LIVING

    ALISON ANDERSON

    Dear all the Painted Furniture Company,

    Delighted beyond words. Beautifully made, exceptional quality and a fantastic delivery service. So much so, I would like to order another please, exactly the same for the other corner of the kitchen!.

    Thank you again. It is a pleasure to deal with a company who values good workmanship and customer service.

    Kindest regards

    Ali Anderson

  • DAVE BAKER

    OXFORD BEDROOM

    DAVE BAKER

    Hi Rosy

    Just a quick line to say that our order has been delivered and we are very pleased indeed.  Thank you for your help throughout and please pass on our thanks to the whole team, the quality of our experience from the ordering process, the craftmanship of the product through to the delivery and installation has been of the highest standard.  The two delivery guys this morning were terrific, very friendly and very professional.

    Please pass this message on to your senior management team; it is very uplifting to see that British quality is alive and well especially in these times!

    Kind regards

     Dave Baker

  • Jayne Arthur

    Island Breeze Bookcase

    Jayne Arthur

    Dear Rob,

    Just to let you know that I received the kitchen furniture on Monday and I am absolutely thrilled with it. It is such a fantastic colour match and looks great. I always find it very scary buying anything from the internet without having seen it in person and you really were very helpful with sending me the colour information and the ideas of what would look good!  The delivery guys were very charming and helpful too!

    Thanks again,

    Kind regards,

    Jayne

     

  • MIKE & PAULINE DODD

    OXFORD BEDROOM

    MIKE & PAULINE DODD

    Hi Rosy,

    Your guys have just delivered our bedroom furniture and were brilliant. The furniture looks fantastic. 

    Thank you. 

    Mike 

  • Nicky & Mark

    Bespoke Amberley Dresser

    Nicky & Mark

    Dear Andrea and all your team,

    Just a line to say we are completely delighted with our new Amberley dresser which arrived yesterday.  It looks FABULOUS and the colour is a great match with our existing kitchen units.  A big big thank you to you and all your team for all your help and guidance throughout the process.  We couldn’t be happier and will have no hesitation in using you again or recommending you to friends.

    Nicky & Mark

  • JENIFER WYLIE

    BEDROOM FURNITURE

    JENIFER WYLIE

    Good Afternoon Andrea, 

    I just wanted to follow up from our call yesterday to say a big thank you for all your help with our furniture delivered. As you know it has been a bit of a challenge over the past few months with the various issues, but it has been really great for us knowing that you have been there following up with the supplier and fighting our corner. Your proactive approach to managing contact with us help alleviate a lot of the stress associated with the delays and poor behaviour from the suppliers delivery team.  

    Please also pass on my thanks to the two gentlemen who delivered our bedside tables on Thursday. As I said on the phone, their cheerful, polite and professional behaviour was like night and day compared to the other delivery team.  

    People often say that a test of good customer service is how a company behaves when things go wrong and I would like to say that I feel I have had nothing but good customer service from you.  

    I would not hesitate to buy from the painted furniture company again, however in future I will ensure I buy your own range, not that of your supplier.  

    Kind Regards

    Jenny

  • Karen Southcott

    Island Breeze Dresser

    Karen Southcott

    Dear Painted Furniture Co.

    The new dresser is just what I wanted and looks great. Good quality and immaculately finished. I was very cautious about buying it on line but from my initial phone call to delivery today you have made it easy. Everyone has been helpful from start to finish with excellent communication. Matt and Steve who delivered today were fab.  I hope you agree it looks great in my kitchen.

     

    Many thanks

     

    Karen Southcott.

  • JUDY FOSTER

    ISLAND BREEZE BEDROOM

    JUDY FOSTER

    Not a question but a big thank you for your very professional service. We are delighted with our new bedroom furniture it has transformed the very tired looking bedroom. Thanks also go to your couriers Mattie and Ian who are a credit to the name of The Painted Furniture Company. No fear we will be back!! Kind regards, David & Judy Foster.

  • ALAN KINGSMAN

    OXFORD BEDROOM, LIVING, DINING & OFFICE

    ALAN KINGSMAN

    Dear P F,

     I have bought a significant amount of furniture from you since moving back to the UK from the Caribbean in October; I think I am full up now.

     I just wanted to say what a nice experience it has been; the ladies in the shop have been efficient and so nice and your delivery guys are just charming and very obliging. And, the furniture is beautiful.

     So thank you. I have attached some photos.

     Yours,

     Alan

  • HELEN TAYLOR

    OXFORD BEDROOM

    HELEN TAYLOR

    I wanted to thank you for you amazing service from start to finish.  The wardrobes were delivered and assembled yesterday the guys who came did a fab job. 

    Kind regards Helen Taylor

  • JULIA DEWHURST

    MILLBROOK BEDROOM

    JULIA DEWHURST

    Our furniture was delivered and installed yesterday efficiently and with no problems. Just to say we're absolutely delighted with it. Thank you.

     

    Julia Dewhurst

  • MRS BARRATT

    OXFORD LIVING

    MRS BARRATT

    Our Oxford furniture arrived today and we are thrilled with it. So pleased in fact that we’ve immediately ordered another piece. Thank you for all your help with choosing which paint and tops to go with it. It has worked out exactly as we hoped.

    Best regards,

    S.Barratt

  • CHRIS TURNBULL

    OXFORD BEDROOM

    CHRIS TURNBULL

    Just a quick email to say Thank You.  My son is delighted with the furniture although he thinks he might have to decorate again as the new stuff is making the old paintwork look a bit shabby!

     

    Chris Turnbull

  • MEL HARGREAVES

    OXFORD BEDROOM

    MEL HARGREAVES

    Our furniture arrived this morning, thank you so much for ensuring we had it before Christmas, the delivery team were lovely and I just wanted to say how absolutely beautiful our new furniture is we love it! It’s absolutely stunning

  • VERITY CAVANAGH

    BAY VIEW BEDROOM

    VERITY CAVANAGH

    Dear Helen,

    What excellent customer service!  Look forward to hearing from you when the top is ready.

    We have been delighted with our choice of the Painted Furniture Company. Everyone has been so helpful and pleasant from the early days of choosing to completion and delivery.

    We have recommended you to serval friends and am sure will visit you again.

    Many thanks, Verity

  • ZOE VICK

    CHILWORTH BOOKCASE

    ZOE VICK

    Love my new bookcase delivered today-excellent and friendly delivery and assembly service. Great advice when making purchase too, highly recommend this business.

  • KEITH WADSWORTH

    ISLAND BREEZE LIVING & DINING

    KEITH WADSWORTH

    From the moment we visited the store in Kingston to the minute our order was delivered, the quality of both the service and the product we received was outstanding. We were afforded infinite time and advice when choosing what to buy - which became three major and three smaller items - adjustments to the choices were welcomed up to the actual order being placed, and even a bespoke item was made exactly as we wanted it. We made a slightly maverick decision to have the dining chairs upholstered in three different colours: this was accepted without hesitation and proved to be inspired. Well, we think so, anyway.

     

    Delivery was at the end of the time bracket indicated but that part was carried out impeccably,too: the door bell rang at 7am as we were warned, each item was unwrapped, put together and placed exactly where we wanted them for nothing more than a cup of coffee and a piece of toast! Faultless.

     

    This was a major expense: we were replacing thirty to forty year old, much-cherished quality furniture and we are delighted with everything. It is clearly a quality product which has transformed the room and I can only highly commend every part of the Painted Furniture Company set-up.

     

    Sincerely

     

    Keith Wadsworth

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