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  • Claire Wheeler

    Claire Wheeler

    Dear All,

    I just wanted to drop you a note to say how happy I am with my new furniture and how lovely the two delivery guys, Matt and Ian were.

    They did a great job getting the furniture into place, taking care with my walls and skirting and lifting a very heavy sideboard and wardrobe up the stairs.

    It looks great, Thank you!

     

    Claire Wheeler

  • PAUL DE BONO

    OXFORD LIVING

    PAUL DE BONO

    Hi Jason,

    I just wanted to write a quick email to complement the delivery guys on the job they did for me. They really went the extra mile in getting the stuff into the space and they were just generally really nice and helpful. Its for that sort of reason why I have bought many things from painted furniture co.

    I didn't catch their names but please thank them again from me.

    Paul

  • Martin Skinner

    Island Breeze Dining, Portland Bedroom & Vincent Sofas

    Martin Skinner

    Dear Rosie,

    I wanted to thank you personally and tell you how thrilled I was when my furniture was delivered on Friday.

    My sofas, beds and kitchen table and chairs arrived on time and the quality is excellent.

    In addition, the two delivery guys Ian and Matty were a credit to your company.

    They were extremely polite, put covers down on my new carpets, removed their shoes inside the house, and took great care when delivering the furniture and during assembly, especially as it was raining heavily throughout the delivery.

    I will be back shortly to purchase further items.

    Many, many thanks.

    Martin Skinner

  • Steve Sheldon

    Oxford Bedroom 

    Steve Sheldon

    Hi Kate, Just to say how pleased we are with our two orders so far. We have had Oxford living and bedroom furniture which is all very well made. The customer service has been 100% throughout and the delivery guys were brilliant on both occasions.

    We just made another order.

    Steve and Cathy.

  • IRIS INGLIS

    ISLAND BREEZE LIVING

    IRIS INGLIS

    Hi Callum

    Just to say thank you for the delivery of a beautiful item of furniture last week. I am so pleased with it and the service I have received. I was also very impressed with the delivery and assembly team and have sent the following feedback to Jason. 

    "Hi Jason. Apologies for taking a week to get back to you but I wanted to thank you and your team for the excellent delivery service I received. Ian and Steve delivered a very heavy dresser without complaint (they have to get it inside a courtyard as our house does not face a road) then through a difficult turn in the hall and into our lounge. They assembled it, showed us how to use the "plugs" to change the level of shelves, helped us by putting the pads we had on the base so it doesn't scratch our laminate floor and just had a generally helpful and cheerful disposition. Please thank them and pass on my comments to the shop."

    Kind regards

    Iris Inglis

  • PAULINE BARNES

    ISLAND BREEZE LIVING

    PAULINE BARNES

    Hi Rosy

    I just wanted to let you know I have taken delivery today of my Island Breeze TV unit/sideboard and bookcase. 

    Your Company and service is outstanding from the workmanship in the factory, the painters, the excellent delivery team Steve and Matt and yourself and your staff Andrea and Callum who were so patient with me as I decided what to order sending me samples of colours and checking my order.

    Well done and a big thank you for doing such a fine job.   I am already measuring up for my next piece from you.

    Kind regards

    Mrs Pauline Barnes

  • Caroline Thorneycroft

    DELIVERY SERVICE

    Caroline Thorneycroft

    Dear Jason

    I just wanted to comment that the team who delivered the furniture today were probably the best delivery men I have ever come across in 30 odd years and a credit to your company. Polite, helpful and accommodating. 

    Kind regards

    Caroline

  • DAVID KNIGHT

    AMBERLEY LIVING

    DAVID KNIGHT

    Hi Jason – just a quick note to compliment you on your delivery team; they arrived pretty much on time and it was a delight to have two polite and very professional men deliver and set up the furniture we ordered.

    I’m ‘old school’ and respect politeness; it was a refreshing change from being called ‘mate’ or ‘Buddy’

    Many thanks

    David

  • SUSAN JONES

    PORTLAND BEDROOM

    SUSAN JONES

    Dear Adam

    Today we took delivery of our order and I wanted to let you know how delighted I am with it. Steve and Paul were brilliant with delivering it safely and we want to thank you and Helen for your help and patience in helping us make our choice of colour etc. It has been a pleasure in dealing with you and we are so pleased we travelled so far to visit the showroom. I will recommend you to all my friends and will come back when I need more furniture and have reviewed the company on google.

    Thank you again

    Regards

    Susan Jones

  • TONY & LINDA SHARMAN

    MILLBROOK BEDROOM

    TONY & LINDA SHARMAN

    Good morning Jason & Cirencester Showroom.

    Our furniture has been delivered and very, very carefully installed in our bedroom.

    It looks beautiful and the quality of construction and finish is excellent.

    Our thanks to the delivery guys who were very cheerful, polite and careful in their work - very refreshing.

     It has been a very pleasant experience dealing with “The Painted Furniture Company”

     Many thanks.

     Kind regards,

    Tony & Linda Sharman

     

  • LISA BICKERSTAFF

    ISLAND BREEZE BEDROOM

    LISA BICKERSTAFF

    Hi Rob

    I just wanted to say a massive thank you for all your help with my furniture order.  The furniture is lovely and my son is extremely happy wth it.  I also have to say that the delivery team were also so polite and helpful so please pass on my thanks to them.  

    Kind regards

    Lisa

  • ALISON ANDERSON

    OXFORD LIVING

    ALISON ANDERSON

    Dear all the Painted Furniture Company,

    Delighted beyond words. Beautifully made, exceptional quality and a fantastic delivery service. So much so, I would like to order another please, exactly the same for the other corner of the kitchen!.

    Thank you again. It is a pleasure to deal with a company who values good workmanship and customer service.

    Kindest regards

    Ali Anderson

  • DAVE BAKER

    OXFORD BEDROOM

    DAVE BAKER

    Hi Rosy

    Just a quick line to say that our order has been delivered and we are very pleased indeed.  Thank you for your help throughout and please pass on our thanks to the whole team, the quality of our experience from the ordering process, the craftmanship of the product through to the delivery and installation has been of the highest standard.  The two delivery guys this morning were terrific, very friendly and very professional.

    Please pass this message on to your senior management team; it is very uplifting to see that British quality is alive and well especially in these times!

    Kind regards

     Dave Baker

  • Jayne Arthur

    Island Breeze Bookcase

    Jayne Arthur

    Dear Rob,

    Just to let you know that I received the kitchen furniture on Monday and I am absolutely thrilled with it. It is such a fantastic colour match and looks great. I always find it very scary buying anything from the internet without having seen it in person and you really were very helpful with sending me the colour information and the ideas of what would look good!  The delivery guys were very charming and helpful too!

    Thanks again,

    Kind regards,

    Jayne

     

  • MIKE & PAULINE DODD

    OXFORD BEDROOM

    MIKE & PAULINE DODD

    Hi Rosy,

    Your guys have just delivered our bedroom furniture and were brilliant. The furniture looks fantastic. 

    Thank you. 

    Mike 

  • Nicky & Mark

    Bespoke Amberley Dresser

    Nicky & Mark

    Dear Andrea and all your team,

    Just a line to say we are completely delighted with our new Amberley dresser which arrived yesterday.  It looks FABULOUS and the colour is a great match with our existing kitchen units.  A big big thank you to you and all your team for all your help and guidance throughout the process.  We couldn’t be happier and will have no hesitation in using you again or recommending you to friends.

    Nicky & Mark

  • JENIFER WYLIE

    BEDROOM FURNITURE

    JENIFER WYLIE

    Good Afternoon Andrea, 

    I just wanted to follow up from our call yesterday to say a big thank you for all your help with our furniture delivered. As you know it has been a bit of a challenge over the past few months with the various issues, but it has been really great for us knowing that you have been there following up with the supplier and fighting our corner. Your proactive approach to managing contact with us help alleviate a lot of the stress associated with the delays and poor behaviour from the suppliers delivery team.  

    Please also pass on my thanks to the two gentlemen who delivered our bedside tables on Thursday. As I said on the phone, their cheerful, polite and professional behaviour was like night and day compared to the other delivery team.  

    People often say that a test of good customer service is how a company behaves when things go wrong and I would like to say that I feel I have had nothing but good customer service from you.  

    I would not hesitate to buy from the painted furniture company again, however in future I will ensure I buy your own range, not that of your supplier.  

    Kind Regards

    Jenny

  • Karen Southcott

    Island Breeze Dresser

    Karen Southcott

    Dear Painted Furniture Co.

    The new dresser is just what I wanted and looks great. Good quality and immaculately finished. I was very cautious about buying it on line but from my initial phone call to delivery today you have made it easy. Everyone has been helpful from start to finish with excellent communication. Matt and Steve who delivered today were fab.  I hope you agree it looks great in my kitchen.

     

    Many thanks

     

    Karen Southcott.

  • JUDY FOSTER

    ISLAND BREEZE BEDROOM

    JUDY FOSTER

    Not a question but a big thank you for your very professional service. We are delighted with our new bedroom furniture it has transformed the very tired looking bedroom. Thanks also go to your couriers Mattie and Ian who are a credit to the name of The Painted Furniture Company. No fear we will be back!! Kind regards, David & Judy Foster.

  • ALAN KINGSMAN

    OXFORD BEDROOM, LIVING, DINING & OFFICE

    ALAN KINGSMAN

    Dear P F,

     I have bought a significant amount of furniture from you since moving back to the UK from the Caribbean in October; I think I am full up now.

     I just wanted to say what a nice experience it has been; the ladies in the shop have been efficient and so nice and your delivery guys are just charming and very obliging. And, the furniture is beautiful.

     So thank you. I have attached some photos.

     Yours,

     Alan

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