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  • MIKE & PAULINE DODD

    OXFORD BEDROOM

    MIKE & PAULINE DODD

    Hi Rosy,

    Your guys have just delivered our bedroom furniture and were brilliant. The furniture looks fantastic. 

    Thank you. 

    Mike 

  • Nicky & Mark

    Bespoke Amberley Dresser

    Nicky & Mark

    Dear Andrea and all your team,

    Just a line to say we are completely delighted with our new Amberley dresser which arrived yesterday.  It looks FABULOUS and the colour is a great match with our existing kitchen units.  A big big thank you to you and all your team for all your help and guidance throughout the process.  We couldn’t be happier and will have no hesitation in using you again or recommending you to friends.

    Nicky & Mark

  • JENIFER WYLIE

    BEDROOM FURNITURE

    JENIFER WYLIE

    Good Afternoon Andrea, 

    I just wanted to follow up from our call yesterday to say a big thank you for all your help with our furniture delivered. As you know it has been a bit of a challenge over the past few months with the various issues, but it has been really great for us knowing that you have been there following up with the supplier and fighting our corner. Your proactive approach to managing contact with us help alleviate a lot of the stress associated with the delays and poor behaviour from the suppliers delivery team.  

    Please also pass on my thanks to the two gentlemen who delivered our bedside tables on Thursday. As I said on the phone, their cheerful, polite and professional behaviour was like night and day compared to the other delivery team.  

    People often say that a test of good customer service is how a company behaves when things go wrong and I would like to say that I feel I have had nothing but good customer service from you.  

    I would not hesitate to buy from the painted furniture company again, however in future I will ensure I buy your own range, not that of your supplier.  

    Kind Regards

    Jenny

  • Karen Southcott

    Island Breeze Dresser

    Karen Southcott

    Dear Painted Furniture Co.

    The new dresser is just what I wanted and looks great. Good quality and immaculately finished. I was very cautious about buying it on line but from my initial phone call to delivery today you have made it easy. Everyone has been helpful from start to finish with excellent communication. Matt and Steve who delivered today were fab.  I hope you agree it looks great in my kitchen.

     

    Many thanks

     

    Karen Southcott.

  • JUDY FOSTER

    ISLAND BREEZE BEDROOM

    JUDY FOSTER

    Not a question but a big thank you for your very professional service. We are delighted with our new bedroom furniture it has transformed the very tired looking bedroom. Thanks also go to your couriers Mattie and Ian who are a credit to the name of The Painted Furniture Company. No fear we will be back!! Kind regards, David & Judy Foster.

  • ALAN KINGSMAN

    OXFORD BEDROOM, LIVING, DINING & OFFICE

    ALAN KINGSMAN

    Dear P F,

     

    I have bought a significant amount of furniture from you since moving back to the UK from the Caribbean in October; I think I am full up now.

     

    I just wanted to say what a nice experience it has been; the ladies in the shop have been efficient and so nice and your delivery guys are just charming and very obliging. And, the furniture is beautiful.

     

    So thank you. I have attached some photos.

     

    Yours,

     

    Alan

  • HELEN TAYLOR

    OXFORD BEDROOM

    HELEN TAYLOR

    I wanted to thank you for you amazing service from start to finish.  The wardrobes were delivered and assembled yesterday the guys who came did a fab job. 

    Kind regards Helen Taylor

  • JULIA DEWHURST

    MILLBROOK BEDROOM

    JULIA DEWHURST

    Our furniture was delivered and installed yesterday efficiently and with no problems. Just to say we're absolutely delighted with it. Thank you.

     

    Julia Dewhurst

  • MRS BARRATT

    OXFORD LIVING

    MRS BARRATT

    Our Oxford furniture arrived today and we are thrilled with it. So pleased in fact that we’ve immediately ordered another piece. Thank you for all your help with choosing which paint and tops to go with it. It has worked out exactly as we hoped.

    Best regards,

    S.Barratt

  • CHRIS TURNBULL

    OXFORD BEDROOM

    CHRIS TURNBULL

    Just a quick email to say Thank You.  My son is delighted with the furniture although he thinks he might have to decorate again as the new stuff is making the old paintwork look a bit shabby!

     

    Chris Turnbull

  • MEL HARGREAVES

    OXFORD BEDROOM

    MEL HARGREAVES

    Our furniture arrived this morning, thank you so much for ensuring we had it before Christmas, the delivery team were lovely and I just wanted to say how absolutely beautiful our new furniture is we love it! It’s absolutely stunning

  • VERITY CAVANAGH

    BAY VIEW BEDROOM

    VERITY CAVANAGH

    Dear Helen,

    What excellent customer service!  Look forward to hearing from you when the top is ready.

    We have been delighted with our choice of the Painted Furniture Company. Everyone has been so helpful and pleasant from the early days of choosing to completion and delivery.

    We have recommended you to serval friends and am sure will visit you again.

    Many thanks, Verity

  • ZOE VICK

    CHILWORTH BOOKCASE

    ZOE VICK

    Love my new bookcase delivered today-excellent and friendly delivery and assembly service. Great advice when making purchase too, highly recommend this business.

  • KEITH WADSWORTH

    ISLAND BREEZE LIVING & DINING

    KEITH WADSWORTH

    From the moment we visited the store in Kingston to the minute our order was delivered, the quality of both the service and the product we received was outstanding. We were afforded infinite time and advice when choosing what to buy - which became three major and three smaller items - adjustments to the choices were welcomed up to the actual order being placed, and even a bespoke item was made exactly as we wanted it. We made a slightly maverick decision to have the dining chairs upholstered in three different colours: this was accepted without hesitation and proved to be inspired. Well, we think so, anyway.

     

    Delivery was at the end of the time bracket indicated but that part was carried out impeccably,too: the door bell rang at 7am as we were warned, each item was unwrapped, put together and placed exactly where we wanted them for nothing more than a cup of coffee and a piece of toast! Faultless.

     

    This was a major expense: we were replacing thirty to forty year old, much-cherished quality furniture and we are delighted with everything. It is clearly a quality product which has transformed the room and I can only highly commend every part of the Painted Furniture Company set-up.

     

    Sincerely

     

    Keith Wadsworth

  • GILLIAN

    OXFORD LIVING ROOM

    GILLIAN

    Hello Andrea,

     

    The bookcase with glazed doors was delivered this morning and I just wanted you to know how pleased I am, it is exactly how I hoped it would be.

     

    Thank you for your help arranging this bespoke item.

     

    Kind regards

     

    Gillian

  • NICK AND LUCY

    OXFORD BEDROOM

    NICK AND LUCY

    Dear Neil,

    I am just emailing to say that this is the third time we have bought from yourselves and we couldn’t be more pleased with both the products and the service on all occasions. We have had some furniture delivered this week and both Matt and Ian were very thorough and courteous when entering our home and fitting the furniture. Many thanks,

    Nick and Lucy

  • JANE WEST

    OXFORD BEDROOM

    JANE WEST

    HI Andrea

    Just had my wardrobes delivered today and they are fab - absolutely love them and the guy that delivered and assembled them was great. Just wanted to let you know we’re really pleased with them and the service from start to finish has been faultless.

    Thanks again

    bw

    Jane

  • PAUL DIVINE

    OXFORD LIVING ROOM

    PAUL DIVINE

    Furniture delivered today, my wife and myself are over the moon with the quality and finish.

    Thank you very much.

    Paul Devine

  • ELAINE DE VILLE

    ISLAND BREEZE BEDROOM

    ELAINE DE VILLE

    Hi Neil

     

    I'm writing to say how delighted I am with my bedroom furniture which was delivered on Tuesday. It's exactly what I wanted and it looks beautiful.

     

    I'd also like to thank the delivery guys, Matt and Ian. They turned up exactly on time, and removed their shoes without my asking. There's no road in front of my house so the furniture had to be carried past the other houses, along the path. My house is a 3 storey town house and my bedroom is right at the top. Despite this, they were cheerful and friendly and couldn't have been more helpful.

     

    Thank you once again. I would certainly recommend your company.

     

    best wishes

     

    Ellie de Ville

  • GEMMA MINTRAM

    OXFORD BEDROOM

    GEMMA MINTRAM

    Hi there

     

    I just wanted to say thank you for our lovely furniture which arrived yesterday. It's beautifully made and looks lovely in our bedroom. I took a risk as I ordered online after reading other reviews as I needed narrower bedside tables so was looking for a bespoke service, I am glad that I took the risk! I will be putting some money aside to save up for a few more bits too now.

     

    Also thank you to your two delivery men who were so friendly and helpful.

     

    Kind regards

     

    Gemma Mintram

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